Call your contacts directly from your Act! database - increases productivity and ensures no wrong numbers dialledCreate a history or follow up activity while you are talking to your contact - improves efficiencyCreate and send SMS text messages direct from Act! - record it in history automaticallyAll call control features including; Hold, Transfer, Conference Call, Send to Voicemail, Hang up etc - just like your handset but on your PCNotifies you of an incoming call and who is on the line before you even answer - lets you prepare for the call.If you miss a call a task is created for you to call the contact back - improves profesional impression.A call log tab - Logs all calls, attempted and missed calls for telephone management Record your telephone conversation and create a history link - No need to write notes just playback the callWorks with Skype or VoIP [with Broadsoft] - If you don't have VoIP telephony, talk to us and we may be able to reduce your costs substantially. Complete this form so we can estimate by how much?